Return Policy

RETURNS & EXCHANGES

Since all items are made to order, we are unfortunately unable to accept exchanges or returns.

Please check the size guide carefully, in order to insure the correct size is selected at check out.

DAMAGES OR ISSUES 

Castle Kay is NOT responsible for lost or stolen packages!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Email shop@castlekay.co for inquires.